FAQ

The following information only applies to members with Gold Accounts registered on or before May 27, 2008.

Gold Account Free trial members will receive an email notification with the subject heading, “Important message for Nikon my Picturetown Gold Account members.”
The instructions on this page begin with the URL included in the email. Check that you received this email, and perform the following registration procedure.

Note:
If you did not receive this email or deleted it you can get to step 4 by logging into your account and click on the [Payment Method Registration] button found in [Settings] at the top right of the page.

1. Click the URL included in the email.
   The "payment Method Information" page appears.
   
   
2. Click on the [Log In] button.
   The Log In page appears.
   
   
3. Enter your Email ID and password, and click on [Log In].
   The "Payment Method Information" page appears.
   
   
4. Select one of the following options.
   
   [Register Now]
   Click to continue the procedure. A page for entering member information and credit card information appears. Follow the instructions on the screen and enter the information.
   
   

[Register Later]
Click to continue the procedure later. If you decide to continue registration later, you will need to start the procedure again from step 1.


Caution:
If your credit card information is not registered by July 1, 2008, your account will enter a temporary suspension status. To deactivate the suspension status, click on the [Payment Method Registration] button found in [Settings] at the top right of the page and register your Gold Account member information.


[Free]
Click to switch to a Free Account (2 GB).
Accounts containing more than 2GB of data can not be switched to a Free account until there is 2GB or less data. Photos and video must be deleted as necessary to meet the 2GB maximum storage for Free Accounts. It is advised to download and backup data before deleting as deleted data can not be recovered.



If [Register Now] is selected follow steps 5 through 9 to complete registration.
The terms and conditions for gold members appear. Read them carefully.




5. Read and review the Terms and Conditions. Click on [I Agree] if you agree to the terms and conditions.





The Enter Personal Info page appears.



6. Enter the information requested on the screen, and click on [Confirm].





The Confirm Personal Info page appears.



7. Confirm that the contents are correct, and click on [Next].





The Enter Payment Method page appears.



8. Enter the credit card information requested on the screen, and click on [Confirm].





The Confirm Payment Method page appears.



9. Confirm that the contents are correct, and click on [Send].

The Gold Account Sign-Up Complete page appears. This completes the registration process.

See “Registration” in the QuickGuide of this site.

Log into my Picturetown and click on [Settings] in the upper right-hand corner of the page. Click on [Delete Account] in the Member Info Settings page, and follow the directions on the screen to cancel your account.

Currently, registrations are not accepted from cell phones. Please register from a computer.